Privacy Policy
How LotChain collects, uses, and protects your information.
Privacy Policy
Overview
LotChain ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website and submit enquiries. This policy explains what information we collect, how we use it, and how we handle it.
This policy applies to information collected through the LotChain website at lotchain.app, including the contact and enquiry form.
Information We Collect
We collect information that you voluntarily submit to us through our contact form. This may include:
- Your first and last name
- Your email address
- Your company name
- The product or pack you are enquiring about
- Details you provide about your compliance requirements or business type
We do not collect payment information through this website. We do not use tracking cookies beyond standard web analytics, if any are in place.
How We Use Your Information
Information submitted through the contact form is used solely to respond to your enquiry. Specifically, we use your contact details to:
- Reply to your enquiry about LotChain products
- Provide information about pricing, pack contents, and purchasing
- Follow up if needed to address your requirements
We do not use your information for unsolicited marketing, automated profiling, or any purpose beyond responding to your direct enquiry.
Sharing of Information
We do not sell, trade, rent, or share your personal information with third parties for commercial purposes. Your information may be passed to a third-party form service (such as Formspree, Netlify Forms, or a similar provider) used to receive and store enquiry submissions, solely for the purpose of delivering your message to us. Any such service provider is engaged only to facilitate delivery of your enquiry.
We will not disclose your information to any other third party unless required to do so by law.
Data Retention
Enquiry submissions are retained for a reasonable period to allow us to respond and follow up as needed. If you wish to have your enquiry information deleted, please contact us at hello@lotchain.app and we will action your request promptly.
Contact for Privacy Matters
If you have any questions about this privacy policy, or wish to request access to or deletion of information you have submitted, please contact us at:
Email: hello@lotchain.app